Effective Date: August 26, 2026
1. Information We Collect
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Information You Provide Directly
When you fill out a contact form, request a demo, sign up for updates, or otherwise reach out to us through the website, we may collect:
- Your name
- Your email address
- Your company name (if provided)
- Any message or details you choose to include
We only collect what is necessary to respond to your inquiry or provide the service you requested.
Information Collected Automatically
When you visit our website, we and our analytics providers may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on those pages
- Referring website or source
- General location (city/region level, derived from IP address)
2. Cookies and Similar Technologies
We use cookies and similar tracking technologies (such as web beacons and pixels) to operate our website and understand how visitors use it. This includes:
- Essential cookies — needed for the website to function properly.
- Analytics cookies — help us understand visitor behavior (for example, via Google Analytics or a similar service) so we can improve the site.
Most browsers let you refuse or delete cookies through their settings. If you disable cookies, some parts of the website may not function as intended.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through our contact or lead forms
- Operate, maintain, and improve our website
- Understand how visitors use our website (via aggregated analytics)
- Communicate with you about our products or services, if you’ve asked us to
- Detect, prevent, and address technical issues or misuse of the website
We do not sell your personal information.
4. How We Share Information
We do not sell or rent your personal information to third parties. We may share information in the following limited circumstances:
- Service providers — with vendors who help us operate the website (for example, hosting providers or analytics services), under obligations to protect your information.
- Legal requirements — if required to do so by law, or in response to valid legal requests by public authorities.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements.
5. Data Retention
We retain personal information collected through contact or lead forms only as long as needed to respond to your inquiry, maintain our business records, or comply with legal
obligations. Aggregated analytics data may be retained longer, as it does not directly identify you.
6. Your Choices and Rights
Depending on where you live, you may have rights regarding your personal information, which can include the right to access, correct, delete, or restrict the use of your data, and the
right to object to certain processing.
To exercise any of these rights, or if you have questions about the information we hold about you, contact us using the details in Section 9 below. We will respond to reasonable requests within a reasonable timeframe.
7. Data Security
We take reasonable technical and organizational measures designed to protect the information we collect from loss, misuse, and unauthorized access. However, no method of
transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
8. Children’s Privacy
Our website is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Email: info@shopedgesoftware.com
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the updated policy on this page with a revised
effective date. We encourage you to review this page periodically.